The first hour
Leads contacted within a minute are still at their phone and still interested. By the next morning, many have already booked somewhere else.
All-on-4 lead follow-up is where most full-arch marketing budgets leak. The ad works, the form gets filled, and then nobody calls for hours. MedStack contacts every lead in under 60 seconds, qualifies them, books the consult, and keeps following up for 90 days.
Part of the full-arch consult recovery system: 8 booked full-arch consults in 60 days, or month 3 is free and we keep working.
All-on-4 lead follow-up is the process of contacting, qualifying, and nurturing people who respond to full-arch implant ads until they book a consultation or say no. Good follow-up is fast (under a minute), persistent (weeks, not two tries), and honest (no clinical promises), and it tracks which leads became consults and cases.
A full-arch patient is making one of the biggest health and money decisions of their life. They fill out a form at night, compare three practices, talk to a spouse, and worry about cost. A practice that calls back the next day, tries twice, and gives up loses that patient to whoever stayed in touch. Full arch lead conversion is mostly a speed and persistence problem, not an ad problem.
Leads contacted within a minute are still at their phone and still interested. By the next morning, many have already booked somewhere else.
“How much is All-on-4?” ends many first calls. An approved answer and a financing link keep the conversation going instead.
Most full-arch patients do not say yes on the day. Without a structured implant lead nurture sequence, “thinking about it” quietly becomes “went elsewhere.”
A call and a text go out to every new Meta or Google lead, day or night.
Current teeth, dentures, timeline, and financing interest, asked one question at a time.
The consult goes on your calendar, with reminders, a spouse invite, and pre-consult education.
Undecided patients get follow-up until they start treatment or tell you no.
Start with three numbers from your own data: how long it takes to make first contact with a new lead, how many attempts each lead gets, and what share of leads end up on the consult calendar. Most practices are surprised by the first number. A lead that waits overnight has usually spoken to other offices by the time your team calls, and many never pick up at all.
Next, look at what happens to people who do book. Track consult show rate and what happens after a consult where the patient did not start. Full-arch treatment is expensive and personal, so many patients need weeks and a conversation with their partner. If your follow-up ends after two calls, the patients you worked hardest to get are the easiest to lose.
Finally, check attribution. Your agency can report cost per lead, but a practice needs cost per consult and cost per case. MedStack sends a monthly case attribution report that connects leads received, calls answered, consults booked, and cases started, so the conversation with your agency is about cases, not clicks.
Explore the dental AI receptionist resource libraryEvery lead from every source gets a call and a text in under 60 seconds, including nights and weekends.
Approved questions about current teeth, dentures, timeline, and financing, so your coordinator knows who is ready.
A 90-day implant lead nurture sequence for no-shows and undecided patients, plus reactivation of the last 12 months of leads.
In week 1 you share your lead export, connect your Meta and Google lead sources, set up call forwarding, and approve the scripts, including the answers to price and financing questions. MedStack builds and tests every scenario with your treatment coordinator before a real lead is contacted. The system is live within 7 days of a signed agreement and access to your lead sources.
The founding offer is $1,500 setup + $1,997/mo with a 3-month minimum, then month to month. It carries a written guarantee: 8 new booked full-arch consults from missed calls, ad leads, and reactivated leads in your first 60 days, or month 3 is free and MedStack keeps working. The guarantee applies to practices spending $5,000+ a month on ads or receiving 60+ leads a month.
Within a minute of the form fill whenever possible. The lead is still holding their phone and still thinking about your ad. MedStack calls and texts every new Meta and Google lead in under 60 seconds, including nights and weekends, so your practice is the first to reach them instead of the third.
Longer than most practices do. Full-arch patients often take weeks to decide and want to involve a spouse or family member. MedStack follows up for 90 days after a consult, and reactivates leads from the last 12 months, instead of stopping after two calls and a voicemail.
Only the pricing language your practice approves. Many practices prefer a range or a consult-first answer, paired with a financing pre-approval link. The Price Shopper Playbook gives approved scripts for “how much?” and “why is it cheaper elsewhere?” so the caller gets a clear answer without an unapproved number.
No. Your agency keeps running the ads and your coordinator keeps running consults. MedStack sits between them: it contacts every lead instantly, books the consult, handles reminders and follow-up, and hands your coordinator a summary of each patient's teeth, timeline, and financing questions before they walk in.
The monthly case attribution report shows leads received, calls answered, consults booked, and cases started, by source. Your call logs and booking records back up every number, so you and your agency can see which ad dollars became full-arch cases instead of arguing about cost per lead.
Make sure someone books them. See the full-arch consult recovery system